Vivo Healthcare primarily provides exceptional temporary staffing solutions to nursing and residential homes across the South West of England. We offer qualified, experienced healthcare professionals—including registered nurses, nursing assistants, and personal care aides—to meet immediate staffing needs and ensure seamless, high-quality care coverage in facilities.
Yes, our services operate with flexible scheduling to meet demand. We offer 24/7 staffing solutions, whether a facility needs support for a single shift or around the clock coverage.
Our staff are all qualified and experienced healthcare professionals. We ensure every caregiver is thoroughly screened, trained, and matched with the appropriate skills required for your facility’s specific needs.
We maintain high standards of care through robust processes. This includes regular staff training, conducting performance evaluations, and actively obtaining feedback from the facilities we work with to ensure our commitment to quality is consistently met.
In an emergency, our caregivers are trained to follow the client facility’s established protocols and respond appropriately. We also maintain clear lines of communication with facility management when necessary to ensure swift, coordinated action.
Your satisfaction is paramount to us. If you have any concerns regarding a staff member’s performance, please reach out to us directly. We will address the issues promptly to ensure we provide the best possible match and support.
To arrange services, you can contact us via our website or by calling our office at [Insert Phone Number]. Our team will assess your staffing needs and establish a service agreement promptly.
Yes, a needs assessment is typically conducted to understand your facility's specific requirements, resident needs, and existing protocols. This ensures we provide the right level of qualified support from day one.
Costs are determined based on the specific type of professional required (e.g., RGN vs. HCA), the level of care needed, and the duration of services. We will provide a clear breakdown of costs during our initial consultation.
As we primarily provide B2B temporary staffing to established facilities, payment is typically handled via direct invoicing. Please contact us directly to discuss payment terms and options.
We take privacy and confidentiality extremely seriously and comply with all UK data protection laws, including the GDPR. All information shared regarding facilities or residents is kept confidential and only shared with authorized, vetted personnel.
We encourage feedback from our client facilities. You can provide feedback through our website or by contacting us directly via email at info@vivocareltd.co.uk